Staff Solution Support Engineer
GSK (company site, opens in a new tab)16+ yrsBengaluruOn-siteDirect career pageEst. 50–85 LPA
Posted 2d ago
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Job description
Structured overview of role & requirements
About This Role
- Lead and scale the Solutions Engineering function for Enterprise AI, setting architectural standards and driving reusable integration patterns to reduce cost and risk at scale.
- Own production operations for Enterprise AI including SLA management, incident oversight, and strategic supplier delivery, while engineering automation to reduce operational burden.
- Direct teams of senior engineers and AI agents to optimize solution cost and performance, lead novel integrations, and establish Product Lifecycle Management for AI products from ideation to retirement.
Minimum Requirements
- 16+ years in enterprise solution architecture or technical engineering with significant leadership of solutions engineering or architecture functions.
- Recent hands-on experience building and deploying production AI/ML or LLM-based systems with coding proficiency in Python.
- Deep expertise in enterprise integration patterns (APIs, event-driven architectures) and practical MLOps/LLMOps with cloud-native deployment knowledge.
- Experience in production operations ownership including KTLO, SLA/SLO accountability, incident management, and governance of AI product lifecycles.
Ideal Candidate Profile
- Experienced leader with proven ability to build, mentor, and develop senior engineering teams while setting organizational standards in complex enterprise AI integrations.
- Strategic operator skilled at translating individual project experiences into reusable architectural patterns and governing AI product lifecycle and operation at scale.
- Comfortable engaging with senior technical and business leadership, with background in regulated enterprise environments such as pharma, healthcare, or financial services.