Customer Success Manager
Alteryx (company site, opens in a new tab)BengaluruOn-siteDirect career pageEst. 12–22 LPA
Posted 17h ago
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Job description
Structured overview of role & requirements
About This Role
- Serve as the primary technical interface for customer accounts, building strong relationships and driving product adoption and retention.
- Architect and deliver technical solutions using Alteryx Designer and Server, including conducting training and enablement sessions.
- Collaborate with sales and internal teams to manage account health, identify expansion opportunities, and create success plans aligned with customer goals.
Minimum Requirements
- Experience in a customer-facing role such as customer support, technical support, customer success, sales, or implementation.
- Strong communication and relationship-building skills with ability to understand customer needs.
- Willingness and ability to work flexible or non-standard shifts aligning with customer time zones.
- Work Experience Required: Not explicitly mentioned in the JD.
Ideal Candidate Profile
- Comfortable managing technical customer engagements and conducting hands-on training sessions with analytics software.
- Experience or exposure to SaaS, data analytics, or business intelligence platforms, preferably Alteryx.
- Skilled at analyzing customer needs to drive adoption, retention, and advocate for product value.