Lead Business Process Analyst
Ecolab (company site, opens in a new tab)10+ yrsBengaluruOn-siteDirect career pageEst. 20–34 LPA
Posted 17h ago
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Job description
Structured overview of role & requirements
About This Role
- Lead business process analysis and transformation across enterprise case management and workflow platforms including ITSM, ITAM, CSM, HRSD, SPM, FSM.
- Collaborate with executives, product owners, architects, and delivery teams to define strategic roadmaps, drive governance, and ensure alignment of platform solutions with business objectives.
- Provide leadership in requirements management, process governance, organizational change management, mentoring analysts, and measuring process and platform effectiveness.
Minimum Requirements
- Bachelor's degree in Business Administration, Information Systems, Engineering, or related field.
- 10+ years of experience in business analysis and process transformation.
- 5+ years of hands-on experience with case management and workflow platform ecosystems.
- Strong knowledge of platform modules such as ITSM, ITAM, CSM, HRSD, SPM, FSM, and experience leading large enterprise digital transformation initiatives.
Ideal Candidate Profile
- Experienced in leading multi-functional stakeholder engagements including executives and technical teams in large-scale enterprise environments.
- Proven ability to influence decision-making and drive consensus in complex organizations while managing end-to-end process improvements.
- Skilled in strategic business process transformation, governance, and organizational change management within enterprise platform ecosystems.