Analyst - Order Fulfilment, T1 & Datastream
London Stock Exchange Group (LSEG) (company site, opens in a new tab)BengaluruOn-siteDirect career pageEst. 6–10 LPA
Posted 16h ago
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Job description
Structured overview of role & requirements
About This Role
- Own end-to-end order fulfilment and entitlement activities including validation of product eligibility, licence, and entitlement requirements.
- Support onboarding and offboarding including licence assignment, service account creation, access enablement, and subscription maintenance within agreed SLAs.
- Collaborate with Sales Order Specialists, Account Managers, Customer Support, Product, and regional teams to resolve fulfilment requests and maintain quality, compliance, and turnaround times.
Minimum Requirements
- Experience Required: Not explicitly mentioned in the JD.
- Mandatory skills: Proficiency in CRM, case management, permissioning, and fulfilment platforms.
- Ability to manage multiple priorities while meeting SLAs and quality standards.
- Understanding of financial market products and data services would be advantageous but not mandatory.
Ideal Candidate Profile
- Detail-oriented with a strong customer focus and high standards for quality and compliance.
- Effective collaborator experienced in working across global, cross-functional teams.
- Comfortable handling complex workflows involving licence management, entitlement validation, and compliance in financial services context.