Technology Operations Analyst
Accurate (Accurate Background) (company site, opens in a new tab)HyderabadOn-siteDirect career pageEst. 6–10 LPA
Posted 16h ago
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Job description
Structured overview of role & requirements
About This Role
- Manage and triage Jira and Jira Service Management tickets, ensuring SLA compliance and maintaining Atlassian project configurations and governance.
- Prepare and maintain monthly CAPEX reporting including data validation, compliance support, and dashboard creation for project investment tracking.
- Develop operational and executive reports consolidating data across Jira, SharePoint, Excel, and Power BI while enabling AI-powered automation and cross-functional coordination.
Minimum Requirements
- Proven expertise in Atlassian tools including Jira and Confluence administration and ticket management.
- Experience preparing and maintaining CAPEX financial reports and ensuring audit readiness and data quality.
- Strong skills with Microsoft 365 platform including SharePoint and Power BI for reporting and dashboard creation.
- Work Experience Required: Not explicitly mentioned in the JD.
Ideal Candidate Profile
- Experienced in cross-functional operational coordination involving Technology, Product, Finance, PMO, and Infrastructure teams.
- Skilled in combining technical Atlassian platform operations with advanced reporting, analytics, and AI-enabled automation capabilities.
- Demonstrates strong governance, compliance awareness, and process improvement focus with accountability for data accuracy and operational workflows.