Application Support Engineer
Accenture (company site, opens in a new tab)7.5+ yrsPuneOn-siteDirect career pageEst. 12–20 LPA
Posted 15h ago
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Job description
Structured overview of role & requirements
About This Role
- Serve as a subject matter expert (SME) leading and managing a team responsible for application support across critical business systems.
- Drive improvements in cloud-based service management processes to enhance operational efficiency and incident resolution.
- Collaborate with multiple teams to make key decisions, provide solutions, and coordinate issue resolution across functions.
Minimum Requirements
- Minimum 7.5 years of experience in Cloud Based Service Management Process Design.
- Mandatory proficiency in Cloud Based Service Management Process Design and incident management in cloud environments.
- Educational qualification: 15 years of full-time education.
- Work location: PDC3B - SEZ; Work Experience Required: Minimum 7.5 years explicitly stated.
Ideal Candidate Profile
- Experienced leader capable of managing teams and making critical operational decisions in complex, multi-team environments.
- Strong analytical and problem-solving skills specifically in cloud service management contexts.
- Demonstrated ability to design and implement process improvements for cloud-based service management.