2–4 yrsBengaluruOn-siteDirect career pageEst. 6–10 LPA
Posted 15h ago
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Job description
Structured overview of role & requirements
About This Role
- Manage collections activities for large commercial accounts with outstanding invoices, initiating customer contact to collect payments and resolving billing disputes.
- Collaborate with internal teams and external customers to ensure timely cash collection and adherence to departmental policies and processes.
- Meet defined key performance targets, manage breach of contract and disconnection processes, and perform cash reconciliations and research on payment issues.
Minimum Requirements
- 2-4 years of experience in accounts receivable or related field.
- Bachelor’s degree in finance, accounting, or related field.
- Proven customer service experience with large international clients.
- Must work overnight shift aligned with U.S. business hours.
Ideal Candidate Profile
- Experienced in managing large commercial accounts and resolving complex billing issues effectively.
- Capable of working independently in a fast-paced, target-driven environment with strong organizational skills.
- Skilled in stakeholder management across Finance, Sales, and Operations departments to facilitate collections and issue resolution.