CMDB Analyst - ServiceNow, Discovery
Blue Yonder (company site, opens in a new tab)9+ yrsHyderabadOn-siteDirect career pageEst. 22–35 LPA
Posted 15h ago
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Job description
Structured overview of role & requirements
About This Role
- Lead CMDB governance and data quality initiatives for ServiceNow platform to ensure accurate, consistent, and compliant CI data.
- Manage ServiceNow Discovery and integrations to optimize CI identification, classification, reconciliation, and prevent data duplication or inaccuracies.
- Collaborate with cross-functional IT teams to establish CMDB as a trusted source supporting ITSM, asset management, service mapping, and operational reporting.
Minimum Requirements
- 9+ years of experience in IT Service Management, CMDB, configuration management, or ServiceNow platform engineering.
- Strong hands-on expertise with ServiceNow CMDB, Discovery, and CSDM including troubleshooting and reconciliation rules.
- Experience in managing integrations, data imports, and data quality remediation within ServiceNow environment.
- Work Experience Required: 9+ years
Ideal Candidate Profile
- Deep expertise in ServiceNow CMDB and Discovery with ability to lead complex data quality and reconciliation efforts.
- Experienced in stakeholder management across global IT infrastructure, security, cloud, and application teams.
- Demonstrated ability to create governance frameworks, KPIs, reporting and continuous improvement roadmaps for CMDB operations.