Salesforce Business Analyst
Zensar Technologies (company site, opens in a new tab)PuneOn-siteDirect career pageEst. 6–12 LPA
Posted 14h ago
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Job description
Structured overview of role & requirements
About This Role
- Gather, analyze, document, and manage business requirements for Salesforce solutions.
- Ensure successful delivery and implementation of Salesforce across Sales Cloud, Service Cloud, Experience Cloud, and integrations.
- Collaborate with business users, Product Owners, Architects, Developers, QA, and Project Managers to drive implementations and enhancements.
Minimum Requirements
- Experience working as a Salesforce Business Analyst or similar role: Not explicitly mentioned in the JD.
- Knowledge of Salesforce platforms including Sales Cloud, Service Cloud, Experience Cloud, and integration points.
- Ability to document detailed business requirements and liaise between business and technical teams.
- Work Experience Required: Not explicitly mentioned in the JD.
Ideal Candidate Profile
- Experienced in bridging gaps between business and technical stakeholders in Salesforce projects.
- Familiar with cross-functional collaboration across diverse teams in agile environments.
- Strong understanding of Salesforce ecosystem and end-to-end business process impact.