Consumer Platforms - Digital Operations - Specialist
Goldman Sachs (company site, opens in a new tab)BengaluruOn-siteDirect career pageEst. 10–18 LPA
Posted 1d ago
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Job description
Structured overview of role & requirements
About This Role
- Manage and ensure timely completion of case work, queues, and reports related to money movement processes such as wires, ACH, checks, and internal transfers, adhering to SLAs.
- Collaborate with multiple cross-functional stakeholders including Risk, Compliance, Legal, Treasury, and Technology to support operational activities and escalate issues as needed.
- Identify and assist in implementing process improvements within cash flow and payment operations, while maintaining a risk and control focus.
Minimum Requirements
- Experience in operations or customer service relevant to banking or financial services.
- Understanding of basic banking operations, including check payments, wires, ACH, and money movement processes.
- Strong analytical and problem-solving skills with an emphasis on risk and control mentality.
- Excellent verbal and written communication skills; proficiency in English.
- Work Experience Required: Not explicitly mentioned in the JD.
Ideal Candidate Profile
- Prior experience in banking, payments, wire or cash movement operations is preferred.
- Comfortable engaging with stakeholders across Risk, Compliance, Legal, Treasury, and Technology functions at various organizational levels.
- Organized, detail-oriented individual capable of prioritizing competing tasks and working effectively under pressure.