Supervisor, Operations
Clutter (company site, opens in a new tab)10+ yrsGurugramOn-siteDirect career pageEst. 12–20 LPA
Posted 14h ago
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Job description
Structured overview of role & requirements
About This Role
- Supervise and manage operations across 4–5 warehouse sites focusing on Records and Information Management (RIM) activities such as retrieval, scanning, and racking.
- Optimize manpower and drive daily productivity targets while ensuring compliance with processes and statutory audit requirements.
- Lead a team of in-house staff and outsourced vendors to maintain SLAs and TATs, monitor KPIs through MIS and Google Sheets, and resolve client escalations.
Minimum Requirements
- 10+ years of team leadership experience with 3–5 years managing multiple operational sites in logistics or service industry.
- Graduate degree required; MBA in Operations preferred.
- Strong knowledge of warehouse operations and Records and Information Management (RIM) specialization.
- High proficiency in Google Sheets and Management Information System (MIS) reporting.
Ideal Candidate Profile
- Experienced in multi-site logistics operations with a focus on Records and Information Management.
- Skilled in data-driven performance management and cost reduction through advanced analytical tools.
- Capable of managing diverse teams and vendor relationships to successfully execute complex projects like facility consolidations and migrations.