Manager - Collections
WPP (company site, opens in a new tab)15+ yrsMumbaiOn-siteDirect career pageEst. 22–38 LPA
Posted 3h ago
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Job description
Structured overview of role & requirements
About This Role
- Lead end-to-end credit control and collections for Media and Non-Media clients across assigned markets, driving cash collection performance and managing aged debt resolution (>60 days).
- Oversee client and operational company (OpCo) escalations, lead review meetings, negotiate payment terms and settlement agreements, and provide management reporting to senior stakeholders.
- Manage and develop a team of Credit Controllers, ensure governance and SOX compliance, maintain AR documentation integrity, own cash forecasting, reporting and act as SME for system/process improvements.
Minimum Requirements
- 15+ years experience in Credit Collections within a multinational organisation.
- Prior experience in people management or mentoring is mandatory.
- Graduate or Post Graduate degree in Finance, Accounting, Business or related discipline; MBA preferred.
- Work location: Vikhroli, Mumbai (Work From Office) with Night Shift starting 6:30 PM.
Ideal Candidate Profile
- Experienced leader comfortable managing complex collections across international clients in a multinational environment with strong stakeholder management skills.
- Strategic focus on cash flow optimization, dispute resolution and adherence to compliance and controls (SOX).
- Strong commercial acumen with proficient negotiation skills and a client-service orientation, capable of leading performance-driven teams.