Technical Account Manager - OpenShift
Red Hat (company site, opens in a new tab)6+ yrsDelhi NCROn-siteDirect career pageEst. 18–30 LPA
Posted 11h ago
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Job description
Structured overview of role & requirements
About This Role
- Provide strategic technical and architectural guidance and hands-on support to key customers to optimize their Red Hat infrastructure.
- Independently resolve moderately complex technical issues, proactively identify technical risks, and coach customers on best practices using Red Hat solutions.
- Collaborate with engineering and product teams on escalations, conduct technical and account reviews, and contribute to training and best practice development.
Minimum Requirements
- 6+ years experience in support, development, engineering, IT, or QA roles.
- Experience with Red Hat OpenShift Container Platform (RHOCP), Kubernetes, or Docker cluster management.
- Strong troubleshooting skills with RHOCP including architecture understanding and log/data collection.
- Ability to travel regionally for customer visits; outstanding communication skills.
Ideal Candidate Profile
- Deep technical expertise in Red Hat OpenShift and Kubernetes environments with hands-on troubleshooting experience.
- Capable of managing multiple shifting priorities independently and collaborating cross-functionally with teams.
- Experience mentoring peers and contributing to best practices or internal training materials.