Manager - Central Operations Hub
Cushman & Wakefield (company site, opens in a new tab)7–9 yrsBengaluruOn-siteDirect career pageEst. 12–20 LPA
Posted 11h ago
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Job description
Structured overview of role & requirements
About This Role
- Lead and manage daily operations of the Central Operations Hub, ensuring efficient service delivery aligned with service commitments.
- Oversee PMO functions including governance, reporting, resource and risk management, and execution discipline across multiple service workstreams.
- Drive service transitions, performance monitoring, continuous improvement initiatives, and team development to meet business objectives.
Minimum Requirements
- 7-9 years experience in Shared Services, Operations Management, Business Operations, PMO, Process Improvement, Operations Transformation, or Management Consulting.
- Bachelor’s degree in Business, Commerce, Engineering, Operations Management, or related field; MBA or equivalent postgraduate qualifications advantageous.
- Proven experience leading operational teams and managing service delivery in shared services, GCC, consulting, or business operations environments.
- Strong skills in PMO, governance, reporting, planning, stakeholder management, and managing risks, dependencies, and delivery performance.
Ideal Candidate Profile
- Experienced in managing multi-project or multi-workstream environments with strong operational leadership in shared services or business operations setups.
- Demonstrates ability to coach and develop analysts while promoting process improvement, standardization, automation, and operational excellence.
- Skilled at stakeholder engagement, operational risk management, and capacity/resource planning with a focus on scalable operating models.