IN_Associate_Core Banking_FS Tech_Advisory_Mumbai
PwC India (company site, opens in a new tab)4–7 yrsMumbaiOn-siteDirect career pageEst. 10–18 LPA
Posted 11h ago
Reach people at PwC India
People at this company you can reach
Log in to see who works here
Create a free account or log in to see the people at PwC India you could write to:
- Recruiters & HR
- People in this function
- Work addresses
Your match
Against your primary resume
Log in to see your match score
Create a free account or log in to unlock your CV match score across:
- Role fit
- Experience
- Industry relevance
Protocol Intelligence
How competitive this role is
Competition
Background fit
Strictness
Log in to see why each signal reads the way it does.
Job description
Structured overview of role & requirements
About This Role
- Own and optimize retail banking processes across Deposits (CASA/TD/RD), Lending (PL/Auto/Home/Cards), and Payments (UPI/IMPS/NEFT/RTGS/Cards/ACH) from discovery to continuous improvement.
- Collaborate with business, operations, risk, compliance, and technology teams to drive efficiency, ensure compliance, and enhance customer satisfaction.
- Lead process documentation (BRD, FRD, BPMN), UAT planning and execution, and implement process metrics (TAT, FTR, AHT, error rates) to support audits and continuous improvement.
Minimum Requirements
- 3–5 years of experience in retail banking process consulting with strong exposure to Deposits, Lending, or Payments; cross-domain exposure preferred.
- Bachelor of Engineering, BTech, or MBA degree required.
- Strong knowledge of RBI, KYC/AML, FATCA/CRS, NPCI guidelines, Fair Practices Code, IRAC/NPA norms, and card dispute/chargeback rules.
- Experience in documenting BRD/FRD, BPMN process mapping, SOPs, and leading UAT is mandatory.
Ideal Candidate Profile
- Experienced in consulting or operations with hands-on knowledge of core banking systems (Finacle/Flexcube) and lending/payment platforms.
- Capable of translating business needs into functional solutions while managing multiple stakeholders including business, IT, and compliance teams.
- Proficient in process optimization techniques (Lean/Six Sigma) and metrics-driven operational improvements.