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Philips (company site, opens in a new tab)3+ yrsBengaluruOn-siteDirect career pageEst. 6–10 LPA
Posted 11h ago
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Job description
Structured overview of role & requirements
About This Role
- Create and manage medium to long term schedules for operational service resources, including service workforce shifts and follow-up work orders for subcontractor activities.
- Handle scheduling exceptions and customer maintenance plans, including creating, updating, and canceling service events and preventative maintenance plans.
- Communicate schedule proposals through various methods and monitor preventative maintenance delivery and scheduling performance.
Minimum Requirements
- Bachelor’s degree in any stream.
- Minimum 3+ years of customer support experience or experience as a Client Service Representative.
- Good command of English and Hindi; good communication skills in writing and reading.
- Location requirement: Bangalore.
Ideal Candidate Profile
- Experienced in balancing conflicting operational demands in resource scheduling and customer service within healthcare or technical service environments.
- Familiar with coordinating subcontractor and internal workforce activities and managing service parts/tools requests.
- Capable of multitasking and prioritizing in a dynamic scheduling and service delivery context.