Journal Manager-1026-CHN-207
RELX (company site, opens in a new tab)5+ yrsChennaiOn-siteDirect career pageEst. 10–18 LPA
Posted 7h ago
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Job description
Structured overview of role & requirements
About This Role
- Serve as primary daily contact for internal and external customers managing a portfolio of academic journals, ensuring smooth journal operations.
- Oversee editorial process support and maintain production schedules for assigned journals, ensuring timeliness and accuracy.
- Identify and resolve issues proactively to improve the journal publication process, including preparing reports and contributing to process improvements.
Minimum Requirements
- Bachelor’s degree in English, communications, journalism, or related field.
- Fluency in English with excellent oral and written communication skills.
- Minimum 5 years of experience in a customer service role.
- Proficiency in Microsoft Excel, PowerPoint, and Word.
Ideal Candidate Profile
- Experience managing academic or publishing projects with multiple stakeholders, demonstrating strong organizational and change management skills.
- Detail-oriented with a strong aptitude for proofreading and maintaining quality standards in publication workflows.
- Comfortable working in a customer-facing role requiring effective communication and problem resolution to optimize operational processes.