Senior Manager, Operations
Clutter (company site, opens in a new tab)15+ yrsCoimbatoreOn-siteDirect career pageEst. 30–55 LPA
Posted 1d ago
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Job description
Structured overview of role & requirements
About This Role
- Lead end-to-end operational delivery and quality governance for a large-scale, high-volume digitization project with strict SLAs and TAT.
- Take full ownership of P&L management, including gross profit, operating expenditure, EBITDA, and revenue growth on a USD 20M+ portfolio.
- Direct and engage a workforce of 400+ employees and coordinate with senior PSU customer leadership on governance, escalations, and commercial matters.
Minimum Requirements
- Minimum 15+ years of experience in large-scale operations management, document digitization, or information management services.
- MBA in Operations Management is mandatory; B.Tech in CS or IT strongly preferred.
- Proven experience managing a USD 20M+ P&L portfolio and leading large teams of 400+ personnel.
- Mandatory notice period less than 60 days; immediate or quick joiners preferred.
Ideal Candidate Profile
- Experienced in managing large, complex, high-volume digitization or information management projects with structured productivity and KPI frameworks.
- Strong domain expertise in document scanning workflows, indexing, OCR, enterprise content systems, quality governance, and RCA/CAPA methods.
- Demonstrated ability to lead multi-layered teams and engage with senior PSU stakeholders on operational and commercial issues.