Operations Team Lead
Clutter (company site, opens in a new tab)3+ yrsCoimbatoreOn-siteDirect career pageEst. 5–9 LPA
Posted 1d ago
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Job description
Structured overview of role & requirements
About This Role
- Lead and manage daily scanning and digitization operations with a team of at least 30 personnel to meet daily production targets and maximize equipment usage.
- Collaborate with project managers, client representatives, and quality and IT teams to resolve operational issues and ensure smooth cross-functional coordination.
- Ensure compliance with project SOPs, information security, and document custody protocols for a high-volume, time-sensitive digitization project.
Minimum Requirements
- Minimum 3 years of relevant experience; 5+ years in scanning/digitization/BPO/document management operations with at least 3 years leading teams of 30+.
- Must read and write Tamil fluently (spoken, read, and written).
- Graduate preferred (Bachelor's degree in Business Administration, Operations Management, Commerce, or related fields).
- Notice period must be less than 30 days; immediate joiners preferred.
Ideal Candidate Profile
- Experienced leader accustomed to managing large teams (30+ members) in high-volume digitization or document management environments.
- Strong operational knowledge of digitization workflows, OCR tools, MIS reporting, quality assurance, and workforce management under tight deadlines.
- Capable of coordinating with multiple stakeholders including clients and IT teams while maintaining strict adherence to SOPs and security standards.