Assistant Manager/Supervisor – Business Process Operations
Clutter (company site, opens in a new tab)6+ yrsCoimbatoreOn-siteDirect career pageEst. 6–10 LPA
Posted 1d ago
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Job description
Structured overview of role & requirements
About This Role
- Manage end-to-end scanning, document preparation, indexing, and image processing operations to meet production volume targets.
- Lead and supervise a team of at least 50 personnel in daily operations ensuring quality standards and adherence to document custody and information security protocols.
- Collaborate with project management, QA, IT, HR, and clients to ensure uninterrupted operations and compliance with SOPs, SLAs, and confidentiality policies.
Minimum Requirements
- Minimum 6 years of relevant experience in operations management or high-volume scanning/digitization environments with team leadership experience.
- Science or Commerce Graduate preferred.
- Fluent in Tamil (spoken, read, and written).
- Notice period less than 30 days; immediate joiners preferred.
Ideal Candidate Profile
- Experienced in managing large teams and high-volume, time-sensitive digitization projects.
- Proficient in digitization workflows, MIS dashboards, OCR tools, Microsoft Excel analysis, and quality control.
- Skilled in workforce planning, productivity tracking, root cause analysis, and turnaround time optimization in target-driven environments.