Assistant Manager - Operations
Clutter (company site, opens in a new tab)6+ yrsCoimbatoreOn-siteDirect career pageEst. 6–10 LPA
Posted 1d ago
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Job description
Structured overview of role & requirements
About This Role
- Manage end-to-end scanning and digitization operations for a high-volume, time-sensitive project in Tamil Nadu.
- Lead and oversee an operations workforce of at least 50 personnel to meet production volume targets, quality standards, and security protocols.
- Collaborate with project management, QA, IT support, HR, and clients to ensure seamless, compliant service delivery with adherence to SOPs and SLAs.
Minimum Requirements
- Minimum 6 years of relevant professional experience in operations management, business process services, or high-volume scanning/digitization environments.
- Experience managing a team of at least 50 personnel.
- Science or Commerce Graduate preferred.
- Fluent in Tamil (spoken, read, and written) and notice period less than 30 days mandatory.
Ideal Candidate Profile
- Demonstrated expertise in managing digitization workflows including OCR tools, MIS dashboards, and quality control.
- Proven ability in workforce planning, productivity tracking, root cause analysis, and Turnaround Time (TAT) optimization in fast-paced, target-driven operations.
- Experienced in enforcing compliance with operational standards and confidentiality policies while delivering against production SLAs.