Application Support Engineer - Catering
ParentPay (company site, opens in a new tab)PuneOn-siteDirect career pageEst. 6–12 LPA
Posted 1d ago
Reach people at ParentPay
People at this company you can reach
Log in to see who works here
Create a free account or log in to see the people at ParentPay you could write to:
- Recruiters & HR
- People in this function
- Work addresses
Your match
Against your primary resume
Log in to see your match score
Create a free account or log in to unlock your CV match score across:
- Role fit
- Experience
- Industry relevance
Protocol Intelligence
How competitive this role is
Competition
Background fit
Strictness
Log in to see why each signal reads the way it does.
Job description
Structured overview of role & requirements
About This Role
- Define and manage alerts and events for proactive monitoring of system health.
- Own daily operational tasks including recovery and remediation when required.
- Manage patching and upgrades to comply with PCI DSS, ISO27001, and Cyber Essentials+.
Minimum Requirements
- Experience with ServiceNow for managing incidents, problems, changes, and service requests.
- Familiarity with compliance standards: PCI DSS, ISO27001, and Cyber Essentials+.
- Participation in out-of-hours on-call support rota required.
- Work Experience Required: Not explicitly mentioned in the JD
Ideal Candidate Profile
- Someone able to own the transition of new services into operations and act as subject matter expert for their technical domain.
- Experienced in defining and automating operational processes to reduce manual interventions.
- Comfortable working in structured, compliance-driven environments with a focus on continuous improvement.