BengaluruOn-siteDirect career pageEst. 2.4–3.6 LPA
Posted 1d ago
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Job description
Structured overview of role & requirements
About This Role
- Make outbound calls to customers daily to educate them on products, services, offers, and processes.
- Understand, record, and escalate customer concerns and feedback to relevant teams.
- Maintain accurate call records and achieve daily calling and feedback targets.
Minimum Requirements
- Work Experience Required: Not explicitly mentioned in the JD.
- Good communication skills with basic knowledge of English and local language.
- Basic computer knowledge for maintaining CRM and call records.
- Location: Bangalore.
Ideal Candidate Profile
- Comfortable with frequent outbound calling and engaging customers over the phone.
- Detail-oriented in recording customer feedback and maintaining accurate CRM data.
- Able to identify and communicate common customer issues effectively to internal teams.