Manager - DSMG - Retail Finance - Personal Loans - Bucket 4 to 15 - Rajkot - Pinnacle - J Grades
Tata Capital Limited (company site, opens in a new tab)On-siteDirect career pageEst. 6–12 LPA
Posted 1d ago
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Job description
Structured overview of role & requirements
About This Role
- Manage collections operations for assigned area focusing on personal loan buckets 4 to 15 with accountability for achieving collection targets related to resolution, flows, credit cost, and roll rates.
- Maintain NPAs within assigned budgets through active management including asset verification and possession processes under SARFESI/Section 9 via court receivers.
- Oversee field collection team performance, allocate work, ensure compliance with legal and audit standards, and handle client relationships to maximize fee income and control vendor payouts.
Minimum Requirements
- Qualification: Graduate or Post Graduate in any discipline.
- Experience Required: Not explicitly mentioned in the JD.
- Must have knowledge of loan collections processes especially for retail personal loans and regulatory frameworks such as SARFESI and Section 9.
- Location: Rajkot (implied by location-specific responsibilities).
Ideal Candidate Profile
- Experienced in retail finance collections with focus on personal loans and managing delinquency across multiple buckets.
- Capable of handling regulatory and legal compliance aspects including court processes and representing organization before legal/statutory bodies.
- Skilled in operational management of collection teams with strong control over audit, vendor management, and customer resolution within defined SLAs.