Data Operations Specialist - Analytics (Contractual)
Seaspan Corporation (company site, opens in a new tab)2+ yrsMumbaiOn-siteDirect career pageEst. 6–10 LPA
Posted 22h ago
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Job description
Structured overview of role & requirements
About This Role
- Provide operational support for enterprise analytics and data platform services including Power BI, Power Apps, Power Automate, Microsoft Fabric, and DashApps during Mumbai/APAC business hours.
- Investigate, validate, and resolve issues related to reports, dashboards, data refreshes, access permissions, and low-code applications, escalating complex technical problems as needed.
- Maintain operational documentation and coordinate with global teams (notably Vancouver) to ensure continuity, service management, and follow-the-sun support coverage.
Minimum Requirements
- Minimum 2 years experience in business intelligence, analytics support, data platform operations, or related technology role.
- Bachelor's degree or equivalent in Computer Science, Information Systems, Data Analytics, Engineering, Business Analytics, or related discipline.
- Hands-on expertise in supporting Power BI reports, semantic models, scheduled refreshes, and user issues in production environments.
- Proficiency in SQL and working knowledge of Power Query, DAX, Microsoft Fabric, Power Apps, and Power Automate; must support Mumbai/APAC business hours with some overlap with Vancouver team.
Ideal Candidate Profile
- Demonstrated ability to troubleshoot and resolve complex data discrepancies, access, and refresh issues across analytics platforms and low-code applications.
- Experience working in globally distributed teams with cross-time-zone coordination and follow-the-sun support models.
- Strong operational discipline in maintaining documentation, incident management, and continuous improvement within service management frameworks.