Exchange and Proofpoint Operations Engineer
CGI (company site, opens in a new tab)6–9 yrsBengaluruOn-siteDirect career pageEst. 14–24 LPA
Posted 18h ago
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Job description
Structured overview of role & requirements
About This Role
- Own advanced troubleshooting and resolution of complex email delivery and security incidents within Proofpoint environment.
- Design, implement, and manage security policies, DLP, TAP, encryption rules, and email authentication configurations.
- Lead platform optimization, integrations with Microsoft 365, SIEM tools, and provide escalation support in 24x7 shift environment.
Minimum Requirements
- 6-9 years of relevant experience including 4+ years hands-on Proofpoint administration and engineering.
- Bachelor's degree in Computer Science or related field or higher.
- Must have expertise in Proofpoint Email Protection, TAP, Threat Response, DLP, Email Authentication frameworks (SPF, DKIM, DMARC), and SMTP protocol analysis.
- Proofpoint Certified Professional (PCP) and Proofpoint Certified Guardian certifications required.
Ideal Candidate Profile
- Experienced in enterprise-scale email security environments with solid cybersecurity or messaging security background (4-6 years).
- Familiar with Microsoft 365 Exchange Online, Security Operations Centre (SOC) operations, and ITSM discipline involving Incident, Problem, Change, and Request Management.
- Able to work effectively in 24x7 shift model and demonstrate ownership of queue management with SLA adherence and continuous service improvement mindset.