Coordinator - Learning Operations
RSM US LLP (company site, opens in a new tab)1–2 yrsGurugramOn-siteDirect career pageEst. 4–6 LPA
Posted 18h ago
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Job description
Structured overview of role & requirements
About This Role
- Execute day-to-day Learning Operations activities including event processing, data updates, and operational requests following established processes and service levels.
- Respond to employee and stakeholder inquiries, resolve routine issues, escalate complex matters, and ensure a positive service experience.
- Support continuous improvement by maintaining process documentation, assisting in process/tool implementations, audits, reporting, and special projects.
Minimum Requirements
- Bachelor's degree in human resources, business administration, or related field, or equivalent experience.
- 1-2 years of experience in Learning & Development, Learning Operations, or Talent Operations.
- Minimum 1 year experience supporting Learning & Development and using a Learning Management System.
- Proficiency with Microsoft Office applications (including Co-Pilot), strong attention to detail, excellent communication, and customer service skills.
Ideal Candidate Profile
- Experienced in operational execution and support within Learning Operations or Talent Operations, comfortable managing multiple priorities in a fast-paced environment.
- Skilled at collaborating cross-functionally with Talent teams, HR Business Partners, and business leaders to deliver consistent and compliant learning solutions.
- Detail-oriented and process-driven individual capable of maintaining documentation, supporting audits, and contributing to process improvements.