Manual Tester & L1 Application Support Engineer
Innovantes IT Solutions LLP (company site, opens in a new tab)1–3 yrsChandigarhOn-siteDirect career pageEst. 3–5 LPA
Posted 18h ago
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Job description
Structured overview of role & requirements
About This Role
- Execute manual testing for web and mobile applications including functional, regression, and integration tests, reporting defects with details and evidence.
- Provide first-level application support by troubleshooting user issues, managing support tickets, and escalating complex problems with diagnostic data.
- Coordinate testing and support activities with developers and project managers, maintaining documentation and participating in release validations.
Minimum Requirements
- Bachelor's degree in Computer Science, IT, or related field.
- 1–3 years of experience in manual software testing and/or application support.
- Familiarity with software testing methodologies, test case preparation, defect reporting, and basic SQL for data validation.
- Experience using defect-tracking tools like Jira, Azure DevOps, or Bugzilla.
Ideal Candidate Profile
- Comfortable balancing hands-on manual testing and addressing user support requests in a dual-role environment.
- Able to independently diagnose common application issues and communicate effectively with both end users and technical teams.
- Experience working in environments requiring coordination with developers and project managers for quality releases and issue resolution.