REF112236T-Group Manager - Accounts Receivable-Operations- US Shift- Pune- Magarpatta
WNS Global Services (company site, opens in a new tab)PuneOn-siteDirect career pageEst. 10–18 LPA
Posted 16h ago
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Job description
Structured overview of role & requirements
About This Role
- Own end-to-end management of Accounts Receivable operations focusing on order to cash (O2C) processes, including simple to complex activities.
- Ensure service delivery excellence by managing SLAs, customer expectations, and governance, leveraging client engagement and proactive problem-solving.
- Lead and drive process improvements and transformation initiatives, collaborating with multiple teams and maintaining strong client relationships.
Minimum Requirements
- B.Com degree mandatory.
- Experience required in managing large teams or projects, preferably with prior transition management exposure.
- Strong knowledge of accounting principles and O2C process management; SAP knowledge strongly preferred.
- Work Location: Pune (Magarpatta), Work Mode: WFO only, Shift: US Shift (5:30 PM to 2:30 AM).
Ideal Candidate Profile
- Experienced in client account management with ability to identify client pain points and implement solutions effectively.
- Proficient in process improvement methodologies and driving operational excellence in complex processes.
- Demonstrated ability to lead cross-functional collaboration and maintain governance for problem resolution and service quality.