Engineer - Unified Communications Operations - PuneVOIS
Vodafone Group (company site, opens in a new tab)PuneOn-siteDirect career pageEst. 8–18 LPA
Posted 16h ago
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Job description
Structured overview of role & requirements
About This Role
- Provide advanced end-to-end technical support for Unified Communications and VoIP services ensuring high availability and SLA compliance.
- Plan, implement, validate complex changes, and manage configuration and incidents, including handling P1/P2 incident root-cause analysis in a global enterprise environment.
- Drive automation, service monitoring improvements, technical audits, and maintain strong stakeholder relationships across multinational settings.
Minimum Requirements
- Expertise in GCP, IP networks, mobile networks, and strong knowledge of SIP, RTP, and Oracle SBC technologies.
- Technical expertise in at least two of the following domains: VOIP, IMS, GSM, LTE.
- Experience operating in enterprise and multinational environments.
- Work Experience Required: Not explicitly mentioned in the JD.
Ideal Candidate Profile
- Experienced in managing complex global Unified Communications operations and incident management under SLA.
- Comfortable working with advanced network, cloud (especially GCP), and virtualization technologies alongside scripting and automation.
- Able to coordinate effectively with international teams and maintain long-term relationships with both internal and external partners.