Support Engineer 2 - Mule/ API Integration/ ESB/ Deployment Automation
Blue Yonder (company site, opens in a new tab)3+ yrsBengaluruOn-siteDirect career pageEst. 8–15 LPA
Posted 14h ago
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Job description
Structured overview of role & requirements
About This Role
- Provide technical support, deployment, upgrading, and troubleshooting for MuleSoft Mule ESB and other integration components including Active MQ and Python services.
- Manage and optimize enterprise-scale ESB/middleware components and lead escalation resolution and performance tuning efforts.
- Create and maintain technical documentation, provide training and mentoring, and collaborate across teams including customers and partners for integration solutions.
Minimum Requirements
- Bachelor's degree in Computer Science, Engineering, or relevant discipline.
- 3+ years of experience in core integration technologies including MuleSoft, API management, and middleware support.
- Experience with Mule runtime installation/configuration, API Gateways, deployment automation, and JMS platforms like Active MQ, Kafka, or Rabbit MQ.
- Experience with Linux/Windows OS, scripting languages (Python, Shell, PowerShell), and 24x7 enterprise support environments.
Ideal Candidate Profile
- Experienced in enterprise-scale ESB systems with strong troubleshooting and performance tuning skills within 24x7 operational setups.
- Capable of handling escalations as primary technical contact and mentoring team members on MuleSoft and integration technologies.
- Proficient in both technical implementation and client-facing communications, with ability to facilitate technical sessions and document solutions.