Manager - Operational Readiness
Fidelity International (company site, opens in a new tab)GurugramOn-siteDirect career pageEst. 12–22 LPA
Posted 13h ago
Reach people at Fidelity International
People at this company you can reach
Log in to see who works here
Create a free account or log in to see the people at Fidelity International you could write to:
- Recruiters & HR
- People in this function
- Work addresses
Your match
Against your primary resume
Log in to see your match score
Create a free account or log in to unlock your CV match score across:
- Role fit
- Experience
- Industry relevance
Protocol Intelligence
How competitive this role is
Competition
Background fit
Strictness
Log in to see why each signal reads the way it does.
Job description
Structured overview of role & requirements
About This Role
- Lead operational enablement and readiness for new initiatives, regulatory changes, and process improvements from design through implementation and post-go-live stabilization.
- Assess impacts across customers, people, processes, systems, controls, capacity, and service delivery and translate them into operational readiness and adoption plans.
- Own operational knowledge quality, training agendas, process taxonomy, and data-driven continuous improvement of operational capabilities and controls.
Minimum Requirements
- Significant experience in operational enablement, readiness, service transition, business change, or transformation in large, complex, multi-geography organizations.
- Bachelor’s degree in Commerce, Business Administration or related field; relevant qualifications in change management, learning, project management, Agile, or process excellence are advantageous.
- Strong understanding of end-to-end operations with ability to assess and plan for impacts across multiple dimensions (customers, processes, systems, controls, capacity).
- Work Experience Required: Significant experience explicitly mentioned; exact years not specified.
Ideal Candidate Profile
- Experienced in leading cross-functional operational readiness and adoption activities involving Operations, Product, Change, Technology, Risk, and Compliance stakeholders.
- Strategic thinker skilled in translating operational risks and data into actionable readiness plans and continuous improvement.
- Capable of autonomous leadership with strong organizational, planning, and communication skills to manage multiple priorities and influence senior leaders.