CCL Operations Specialist
A.P. Moller - Maersk (company site, opens in a new tab)PuneOn-siteDirect career pageEst. 5–10 LPA
Posted 13h ago
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Job description
Structured overview of role & requirements
About This Role
- Execute daily CCL operational activities adhering to SOPs, customer requirements, and SLAs focused on order management, shipment coordination, and case handling.
- Coordinate with internal and external stakeholders to monitor shipment progress, resolve exceptions, and maintain accurate operational data.
- Identify and escalate non-routine or high-impact operational issues; contribute to reporting, process standardization, and continuous improvement initiatives.
Minimum Requirements
- Graduate in Business, Logistics, Supply Chain, Commerce, or related field.
- Mandatory knowledge of Supply Chain Planning (SCP) and basic understanding of logistics and cold chain operations.
- Proficiency in MS Excel and MS Office; familiarity with ERP, transportation, warehouse, case management, or logistics systems preferred.
- Work Experience Required: Not explicitly mentioned in the JD. Europe shift work required.
Ideal Candidate Profile
- Experienced in executing structured operational processes within supply chain or cold chain logistics environments.
- Skilled at managing stakeholder coordination across multiple internal teams and external partners under defined procedures.
- Ability to work efficiently under SLA requirements with attention to detail and proactive exception management in transaction-heavy operations.