Product Solution Engineer(2-4 years)
PhonePe (company site, opens in a new tab)2–4 yrsBengaluruOn-siteDirect career pageEst. 12–20 LPA
Posted 1h ago
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Job description
Structured overview of role & requirements
About This Role
- Support and troubleshoot production software issues and customer escalations with initial technical analysis and coordination with developers.
- Write and maintain Python/Shell scripts to automate manual tasks and develop monitoring solutions for production and non-production environments.
- Collaborate with operations and cross-functional teams to configure merchant workflows, extract business reports, and address platform requirements.
Minimum Requirements
- 2-4 years work experience as per title indication (specific experience not explicitly mentioned in JD).
- Bachelor of Engineering degree mandatory.
- Proficiency in Python scripting and SQL/MySQL including complex queries.
- Experience in production support, problem-solving skills, and understanding of network/application calls connectivity.
Ideal Candidate Profile
- Experience operating in fast-paced production support or fintech/e-commerce/web services domains.
- Comfortable working between technical teams and business/operations stakeholders handling escalations and solutioning.
- Strong analytical skills with ability to understand complex systems and business requirements.