Process Excellence Lead - Banking Operations
Wipro Limited (company site, opens in a new tab)8–10 yrsBengaluruOn-siteDirect career pageEst. 14–22 LPA
Posted 10h ago
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Job description
Structured overview of role & requirements
About This Role
- Ensure process quality and compliance by planning and conducting audits, reviewing audit data, and preparing performance reports for leadership and clients.
- Drive training initiatives to reduce errors through root cause analysis, varied training methods, and regular reporting to stakeholders.
- Manage the team including hiring, onboarding, performance management, attrition control, and engagement to meet quality and compliance standards.
Minimum Requirements
- 8-10 years of relevant experience in quality operations or process excellence roles.
- Mandatory skill: Quality (Operations).
- Location: Bengaluru, Karnataka (implied).
- Work Experience Required: 8-10 years explicitly mentioned.
Ideal Candidate Profile
- Experienced in process quality assurance and audit planning within banking or similar operational domains.
- Strong operational ownership in training deployment and compliance audit coordination.
- Proven leadership in managing teams including hiring, performance management, and engagement in a OPs process environment.