Service Sales Support Specialist
HP Inc. (company site, opens in a new tab)6–8 yrsBengaluruOn-siteDirect career pageEst. 10–18 LPA
Posted 1d ago
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Job description
Structured overview of role & requirements
About This Role
- Own post-sales order transaction support and ensure accurate, timely sales data entry and documentation.
- Prepare and maintain detailed sales reports including forecasts, performance metrics, and pipelines to support sales operations.
- Resolve complex order issues by coordinating with supply chain and factory teams, and assist in training and mentoring sales team members.
Minimum Requirements
- 6-8 years of related experience in customer support, sales operations, sales support, or people management.
- High School Diploma/GED/Higher Secondary education or equivalent work experience/competence.
- Proficiency in sales data entry, order management systems, and sales reporting.
- Ability to handle complex customer issues and coordinate across functions for resolution.
Ideal Candidate Profile
- Experienced operating in sales support or sales operations with a focus on order management and customer issue resolution.
- Capable of managing complex sales transactions and collaborating cross-functionally with supply chain or factory teams.
- Skilled in training and mentoring junior sales staff with strong communication and process knowledge.