Knowledge Management - AI & Content Strategy Engineer
Unisys (company site, opens in a new tab)2+ yrsBengaluruOn-siteDirect career pageEst. 8–16 LPA
Posted 7h ago
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Job description
Structured overview of role & requirements
About This Role
- Own and design a comprehensive knowledge-management framework including governance, taxonomy, metadata, and repository architecture to ensure accessible, validated knowledge assets.
- Lead content capture, creation, and curation processes including development of templates, editorial standards, workflows, and remediation of duplicate/obsolete content to maintain high-quality, user-friendly knowledge.
- Prepare and maintain AI-ready knowledge assets for Microsoft Copilot and other AI solutions, collaborating cross-functionally to support AI knowledge ingestion and continuous improvement based on metrics and user feedback.
Minimum Requirements
- Bachelor's degree in Knowledge Management, Library Science, Information Systems, Communications, Business, or related field.
- Minimum 2 years of experience in knowledge management, content strategy, information architecture, or related disciplines.
- Hands-on experience with SharePoint including sites, libraries, content types, metadata, permissions, and search functionalities.
- Experience supporting AI knowledge assistants or Microsoft Copilot implementations.
Ideal Candidate Profile
- Experienced in establishing knowledge frameworks balancing taxonomy, metadata, governance, and user experience in a globally distributed environment.
- Demonstrated ability to operate as a hands-on individual contributor at manager level with influence across business, technical, learning, and governance teams without direct authority.
- Background in connecting knowledge management with learning enablement and AI knowledge readiness, capable of delivering reusable knowledge services and strategic content structures.