Business Analyst
Razorpay (company site, opens in a new tab)BengaluruOn-siteDirect career pageEst. 12–20 LPA
Posted 23d ago
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Job description
Structured overview of role & requirements
About This Role
- Monitor real-time system performance for top merchants and enterprise-wide transactions, including alerting stakeholders during issues.
- Analyze merchant key metrics to generate actionable business intelligence and maintain interactive dashboards for performance tracking.
- Collaborate cross-functionally to resolve system issues and implement process improvements based on data insights.
Minimum Requirements
- Experience working with large-scale datasets and data analysis.
- Proficiency in business intelligence tools such as Tableau or Looker and strong SQL skills for data extraction and analysis.
- Strong communication skills for stakeholder interaction.
- Availability to work 24/7 in shift patterns.
Ideal Candidate Profile
- Experienced in operational monitoring and proactive alerting in high transaction volume environments.
- Comfortable working in tech-driven fintech settings involving real-time data and cross-team collaboration.
- Skilled in translating complex data into actionable insights for business impact.