Manager - Learning & Development (Frontline Capability Development)
Swiggy (company site, opens in a new tab)4–7 yrsBengaluruOn-siteDirect career pageEst. 10–18 LPA
Posted 1d ago
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Job description
Structured overview of role & requirements
About This Role
- Design and deliver structured Sales and Operations onboarding bootcamps and role-specific training to accelerate new hire productivity.
- Develop and execute on-the-job training plans with measurable outcomes and provide ongoing sales capability building including refresher workshops and gamified learning.
- Define and track training KPIs, coach internal trainers, and partner with sales operations and leadership to align learning priorities with business goals.
Minimum Requirements
- Graduate or Postgraduate in Business, HR, or related fields.
- 4-7 years of experience in Sales Training or Capability Building with hands-on onboarding program exposure.
- Prior sales experience in Food & Beverage, hospitality, or consumer internet is strongly preferred.
- Work Experience Required: 4-7 years in relevant sales training or sales roles with mentoring/training exposure.
Ideal Candidate Profile
- Experienced in designing immersive onboarding and continuous learning programs specifically for sales and operations teams.
- Skilled in measuring training effectiveness using productivity and business impact metrics such as NPS and conversion ratios.
- Able to collaborate with business stakeholders and internal/external trainers to scale learning interventions and drive talent capability density.