Operations Support Analyst
Citi (company site, opens in a new tab)PuneOn-siteDirect career pageEst. 3–6 LPA
Posted 7h ago
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Job description
Structured overview of role & requirements
About This Role
- Provide day-to-day operations support including record management, account maintenance, and opening accounts with Operations - Core Team coordination.
- Serve as liaison between operations staff, relationship managers, project managers, custodians, and clients ensuring communication flow and support.
- Manage client reporting projects including business analysis, documentation, status updates, stakeholder liaison, training facilitation, and delivery of regulatory client deliverables.
Minimum Requirements
- Bachelor’s degree or equivalent experience.
- Proficient in Microsoft Office; working knowledge of SQL and database queries.
- Flexible to work 24*7 shifts including permanent night and late-night shifts; weekend work as needed.
- Previous relevant experience preferred but not mandatory as this is an entry-level role.
Ideal Candidate Profile
- Experience or knowledge in client reporting across the financial industry to understand competitor and regulatory environment.
- Strong organizational, problem-solving, and communication skills demonstrated through responsibilities like project management and stakeholder interaction.
- Capable of managing multiple projects simultaneously focusing on regulatory deliverables and maintaining compliance with laws and company policies.