IND_75809045_Supervisor Operations
BCD Travel (company site, opens in a new tab)BengaluruOn-siteDirect career pageEst. 4–7 LPA
Posted 1d ago
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Job description
Structured overview of role & requirements
About This Role
- Lead and train a team to perform optimally in travel reservations operations.
- Develop and deliver process curricula based on customer requirements and monitor training effectiveness.
- Collaborate with leadership to manage course deliverables, set expectations, and support staff coaching.
Minimum Requirements
- Experience in the travel domain with hands-on knowledge of travel reservations process and airline GDS.
- Proven customer service delivery excellence.
- Proficiency in MS Office applications including Word, Project, Excel, PowerPoint.
- Work Experience Required: Not explicitly mentioned in the JD.
Ideal Candidate Profile
- Demonstrates operational insight to suggest improvements in travel operations.
- Experienced in managing training programs and team development within travel or related sectors.
- Strong interpersonal and communication skills to foster teamwork and adaptability.