Customer Service & Operations Credit Analyst B5
NatWest Group (company site, opens in a new tab)2+ yrsGurugramOn-siteDirect career pageEst. 8–14 LPA
Posted 1d ago
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Job description
Structured overview of role & requirements
About This Role
- Process, authorise, and investigate credit operations transactions adhering to KPIs and SLAs.
- Conduct post-follow-up credit analysis including financial spreading, covenant monitoring, and portfolio support.
- Identify and implement process enhancements and automation to improve customer and business experience.
Minimum Requirements
- Relevant qualification: MBA in Finance, ACCA, CMA, FRM, M Com, ICWA, or banking qualifications such as JAIIB or CAIIB.
- Minimum 2 years experience in financial spreading, ratio analysis, or financial statements; experience in back-office or RMPS/Spread Smart preferred.
- Strong knowledge of financial statements, accounting standards, and ratio analysis.
- Work Experience Required: Minimum 2 years
Ideal Candidate Profile
- Experienced in high-volume credit operations with demonstrated ability to manage stakeholder relationships effectively.
- Proficient in implementing process improvements and automation in credit functions.
- Comfortable operating in fast-paced environments, maintaining KPI/SLA adherence and delivering analytical insights.