Branch Operations Manager| Bodinayakanur
CSB Bank Limited (company site, opens in a new tab)3–9 yrsTamil NaduOn-siteDirect career pageEst. 5–8 LPA
Posted 1d ago
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Job description
Structured overview of role & requirements
About This Role
- Own and manage end-to-end daily branch operations, including cash handling, clearing, account opening, and service request processing.
- Ensure strict compliance with KYC/AML norms, RBI regulations, audit requirements, and prepare for audits/inspections by maintaining accurate records and timely resolution of observations.
- Collaborate with sales and service teams to improve customer experience, drive cross-selling of insurance and investments, and promote digital banking adoption among new customers.
Minimum Requirements
- 3 to 9 years of experience in branch operations.
- Graduate degree required; banking certifications preferred.
- Preferred certifications include JAIIB or CAIIB.
- Not explicitly mentioned in the JD: Notice period, strict location requirements beyond Bodinayakanur.
Ideal Candidate Profile
- Experienced branch operations professional capable of managing operational controls and compliance in a regulated banking environment.
- Demonstrates ability to analyze service metrics and implement root cause analysis based improvements.
- Skilled in coordinating with sales/service teams to drive customer-centric initiatives and digital product activation.