QC Manager - Service Delivery
Black Box (company site, opens in a new tab)On-siteDirect career pageEst. 6–12 LPA
Posted 1d ago
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Job description
Structured overview of role & requirements
About This Role
- Manage quality control processes in service delivery to ensure accuracy and compliance.
- Oversee service delivery standards and implement improvements based on performance data.
- Coordinate with teams to maintain audit readiness and handle client quality requirements.
Minimum Requirements
- Work Experience Required: Not explicitly mentioned in the JD
- Mandatory Skills: Not explicitly mentioned in the JD
- Education Requirements: Not explicitly mentioned in the JD
- Location or Notice Period Requirements: Not explicitly mentioned in the JD
Ideal Candidate Profile
- Experience working in payroll or service delivery domain preferred due to reference to Payroll team.
- Strong operational ownership and focus on quality assurance in client service environments.
- Ability to coordinate cross-functional teams to meet quality standards and compliance needs.