Supervisor Operations
Iron Mountain Incorporated (company site, opens in a new tab)10+ yrsOn-siteDirect career pageEst. 10–20 LPA
Posted 21h ago
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Job description
Structured overview of role & requirements
About This Role
- Supervise and manage operations across four to five warehouse sites focused on Records and Information Management (RIM) activities including retrieval, scanning, and racking.
- Drive operational excellence by optimizing staffing and achieving daily productivity targets while ensuring compliance with process and statutory audit requirements.
- Monitor KPIs and facility scorecards using MIS tools to optimize costs, meet SLAs and TATs, and resolve client escalations effectively.
Minimum Requirements
- 10+ years of operational leadership experience including 3+ years managing multi-site logistics or warehousing facilities.
- Bachelor’s degree in business, logistics, operations, or related field; MBA in Operations preferred.
- Strong knowledge of warehouse operations, RIM practices, and reporting tools like MIS and spreadsheets.
- Work Experience Required: 10+ years with 3+ years in multi-site facility management.
Ideal Candidate Profile
- Experienced in leading multi-site operations within logistics, warehousing, or service environments with a focus on RIM.
- Proficient in analytical problem-solving, vendor management, and leading complex operational initiatives like consolidations and site migrations.
- Skilled in using MIS and reporting tools to monitor performance and drive continuous improvement across facilities.