Senior Executive - Sales Support
DHL (company site, opens in a new tab)2–4 yrsMumbaiOn-siteDirect career pageEst. 4–6.5 LPA
Posted 19h ago
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Job description
Structured overview of role & requirements
About This Role
- Manage end-to-end billing, invoicing, and collections coordination for branch customers ensuring accuracy and timeliness.
- Serve as the key interface between Sales, Finance, and Customers to resolve billing disputes and support revenue realization.
- Maintain and share billing, collection, and dispatch MIS reports with leadership, ensuring adherence to SOPs and process discipline.
Minimum Requirements
- Graduate in Commerce or Business Administration; MBA preferred.
- 2 to 4 years of experience in billing, invoicing, collections, or sales support roles.
- Familiarity with billing and invoicing processes, receivables management, MS Excel, and ERP/billing systems.
- Work Experience Required: 2 to 4 years specifically in billing/collections or sales support; exposure to logistics/courier/B2B services preferred.
Ideal Candidate Profile
- Experienced in coordinating across Sales, Finance, and Operations teams at branch level with strong stakeholder management.
- Proven track record of managing billing accuracy, collections efficiency, and dispute resolution within timelines.
- Comfortable working under process discipline and supporting process improvement and automation initiatives.