Customer Service & Operations Credit Analyst B5
NatWest Group (company site, opens in a new tab)2+ yrsGurugramOn-siteDirect career pageEst. 6–12 LPA
Posted 18h ago
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Job description
Structured overview of role & requirements
About This Role
- Process, authorise, and investigate credit operations transactions ensuring adherence to KPIs and SLAs.
- Review credit-related documentation and support post-follow-up credit analysis including financial spreading and covenant monitoring.
- Identify and implement process enhancements and automation opportunities to improve customer and business experience.
Minimum Requirements
- Must be located in India and perform work on-site in Gurugram.
- Minimum of 2 years experience in financial spreading, ratio analysis, or working with financial statements; preferred experience includes back-office or RMPS.
- MBA in Finance, ACCA, CMA, FRM, M Com, ICWA, or relevant banking professional qualification such as JAIIB or CAIIB.
- Strong knowledge of financial statements, accounting standards, credit operations, and stakeholder management.
Ideal Candidate Profile
- Experienced in credit operations with proven ability managing credit transaction inquiries and financial analysis.
- Operates effectively in fast-paced, high-volume environments with strong organisation and stakeholder management skills.
- Strong analytical skills with ability to drive process improvements and automation in credit workflows.