Operations Executive (IXH)
DHL (company site, opens in a new tab)2–4 yrsSilcharOn-siteDirect career pageEst. 2.5–5 LPA
Posted 18h ago
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Job description
Structured overview of role & requirements
About This Role
- Lead and supervise all inbound operational activities during assigned shift ensuring timely receipt, unloading, scanning, sorting, reconciliation, and shipment processing.
- Manage frontline operational staff including Ops Staff, Senior Ops Staff, TSRs and Senior TSRs to optimize manpower utilization, operational discipline, safety, and compliance.
- Monitor shift productivity, service quality, operational reporting, and collaborate with outbound and network teams for smooth shipment flow and continuous improvement.
Minimum Requirements
- Graduate in any discipline OR 10+2 with a 3-year Diploma from a recognized institution.
- 2 to 4 years of relevant experience in courier, express logistics, warehousing, distribution, or supply chain operations.
- Experience leading frontline operational teams and coordinating shift operations, with exposure to inbound shipment processing and associated operational systems.
- Basic computer skills and ability to use barcode scanners and operational MIS systems.
Ideal Candidate Profile
- Experienced in managing inbound operations within high-volume service centers with a focus on shipment accuracy and operational SLAs.
- Capable of frontline leadership with skills in workforce planning, coaching, and enforcing operational and safety compliance.
- Proficient in operational governance, reporting, and fostering cross-functional collaboration to drive efficiency and service quality.