Operations Executive (HJI)
DHL (company site, opens in a new tab)5–8 yrsOn-siteDirect career pageEst. 6–12 LPA
Posted 18h ago
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Job description
Structured overview of role & requirements
About This Role
- Manage day-to-day operations of assigned Service Centres, Branches or Business Delivery Offices ensuring safe, timely, and cost-effective shipment movement.
- Drive operational performance including shipment processing, delivery, workforce productivity, compliance, and customer satisfaction across assigned locations.
- Lead resource management, financial control, safety compliance, and continuous improvement initiatives to meet productivity, cost, and business objectives.
Minimum Requirements
- Bachelor's Degree in any discipline; Logistics, Supply Chain or Operations Management certification/diploma is advantageous.
- 5-8 years experience in courier, express logistics, transportation, supply chain or distribution operations with branch/service centre or last-mile operations management.
- Proven experience leading frontline operational teams and cross-functional coordination.
- Work Experience Required: 5-8 years in relevant operational roles.
Ideal Candidate Profile
- Experienced in managing complex operational workflows and delivering on shipment processing and delivery KPIs in logistics or courier environments.
- Skilled in workforce, resource, and financial management with demonstrated ability to enforce operational discipline and drive continuous improvements.
- Capable of strategic coordination with multiple stakeholders including Customer Service, Sales, and Network Operations to ensure seamless service delivery.