Engineer II, Systems Reliability Engineering
Levi Strauss & Co. (company site, opens in a new tab)6+ yrsBengaluruOn-siteDirect career pageEst. 18–30 LPA
Posted 18h ago
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Job description
Structured overview of role & requirements
About This Role
- Manage production incidents and operational issues for Retail Technology services to ensure timely resolution and minimize business impact.
- Perform root cause analysis and implement corrective actions to improve platform reliability and long-term service performance.
- Drive automation, monitoring, and continuous improvement initiatives to enhance operational efficiency and support technology deployments and transitions.
Minimum Requirements
- 6+ years of experience in Application Reliability, Infrastructure Operations, Production Support, Site Reliability Engineering, or Retail Technology environments.
- Bachelor's degree in Computer Science, Information Technology, Engineering, or a related discipline, or equivalent professional experience.
- Experience supporting enterprise applications or infrastructure within a global production environment.
- Location requirement: Bengaluru, India.
Ideal Candidate Profile
- Experience with Retail Platforms & Store Technology such as Xstore, Xoffice, Point of Sale, ORCE, MPOS, RFID, or Omnichannel systems.
- Strong background in Observability & Automation tools like New Relic, Python, CI/CD, and AIOps.
- Familiarity with Reliability Engineering practices including Incident, Problem, Change management and Security & Governance frameworks like ITIL.